Recover Money from Amazon with an FBA Audit

March 02, 2023

Recover Money from Amazon with an FBA Audit

Why You Need to Perform an FBA Audit 

Amazon FBA sellers may be owed money that they’ll never know about unless they perform an FBA audit.

How much money? That depends on the individual situation, but a ballpark figure is that Amazon FBA sellers may be losing anywhere from 1% to 3% of annual revenues due to Amazon's mistakes in managing inventory, fulfilling customer orders, and handling customer returns. For a million-dollar seller, that’s potentially as much as $30,000 in lost revenue.

Amazon typically doesn’t automatically reimburse you for these kinds of mistakes. It’s up to you to sift through your Seller Center accounts and find inventory errors and discrepancies. And then file claims for each issue to the proper Amazon department, usually within 18 months of each occurrence. 

Some estimate this manual process can take as much as 80 hours a month out of your work efforts. An FBA audit performed by an experienced service with proven software automation can do this in as little as two days.

This article covers the kinds of errors a proper FBA audit uncovers as well as the most expedient way to get your money back for these errors with little risk and no hassle, at a cost that is more than worth getting back 80 hours a month of your time.

What is FBA?

FBA stands for Fulfillment by Amazon. In other words, instead of managing the logistics of warehouse storage, order fulfillment, and customer services, Amazon does this on your behalf. Of course, Amazon charges for performing these activities, but in many cases, the fee is well worth it. 

Outsourcing to Amazon is a good option for many sellers, especially those new to selling on the platform. It eliminates the considerable hassles of logistics management. However, there is a considerable hassle to track errors in FBA invoices every month for which you are owed refunds. Owed but not automatically refunded.

Outsourcing an FBA audit eliminates the time-consuming process of looking for these errors yourself. Not to mention catching errors you might overlook, which becomes lost money.

Let’s take a look at what kind of errors a proper FBA audit can recover.

FBA Audit

Shipping Errors

Given the millions of orders Amazon processes every day, it’s not surprising mistakes sometimes happen in picking, packing, and shipping goods. Such errors can result in overcharges that warrant refunds.

Return and Refund Errors

An FBA audit flags return that aren’t properly paid out, refunds for products that aren't actually  returned, overcharged, and other incorrectly recorded refunds. Also, if a customer never received your product, you are entitled to a refund for the product's cost.  

Damaged, Lost, or Destroyed Inventory

When Amazon damages, disposes or somehow loses your products, you are owed reimbursement. Similar errors in handling your inventory are often misrepresented in Amazon’s system as soon as products arrive at the fulfillment center.  Note that Amazon is within its rights to destroy and dispose of any unsaleable inventory without your approval and without notifying you. 

Product size error

Product Size and Weight Errors

FBA storage and shipping charges are based on individual product size and weight. If the product size and weight are listed as larger or heavier than it actually is, you are being overcharged. In the case of miscalculated dimensions, there is a 90-day window to claim reimbursement. This underlines the importance of conducting an FBA audit on a timely basis; if you just added a number of SKUs, an FBA audit helps ensure Amazon shipping charges based on product dimensions are accurate, and immediately flag those that aren’t. 


An FBA audit is an important tool to recover money from Amazon for any of its errors in handling and processing your inventory, fulfilling orders and managing customer returns. And there is a cost-effective, time-saving, and risk-free way to conduct an FBA audit, get refunds you are owed, and improve your bottom line. 

Get GETIDA to perform your FBA audit!

GETIDA originally developed FBA audit software for its own Amazon FBA business. The software quickly examines the past 18 months of your Amazon FBA transactions to flag potential errors which are displayed on an easy-to-read dashboard. In most cases, you’ll get results in a matter of days. Best of all, there is no charge to conduct the FBA Audit.

If you decide to proceed, an experienced team of former Amazon reimbursement employees submit claims and follow up to ensure success. There is still no charge. 

The only fee for GETIDA  is a percentage of whatever claims are successfully approved. And the first $400 in Amazon FBA reimbursement claims are free.

There is no obligation. Sign-up is free. This is the best and easiest way to perform an FBA audit and get back your money with no hassle and no risk.

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